Eufy X10 Pro Omni review: this powerful two-in-one robot vacuum will leave your floors spotless
I HAVE to admit to being a total robot vacuum novice.
I don’t even know anyone who has one — in a recent WhatsApp chat with my mum friends about vacuums (this is what middle age looks like) all of us had a trusty Henry for full house cleans and a cordless Dyson for quick after-dinner once-overs.
X10 Pro Omni, £799 £679 from Eufy with code WS24T2351
My Dyson has just broken, so would the X10, from big-name brand Eufy, fill the gap or even replace both devices?
I put it to the test for my in-depth Eufy X10 Pro Omni review.
Pros
- Easy to use
- Great cleaning
- Easy set up
- Picks up cat and dog hair
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Cons
- Bulky docking station
- Heavy to carry
- Still need another vacuum
Rating: 4/5
Eufy X10 pro Omni review: how we tested
Eufy claims the new X10 has the strongest suction of any of its robot vacuums and object detection comparable to a self-driving car.
And with me, my husband, two 13-year-olds, a dog and a cat (both shedding hair like buggery) it’s had its work cut out for it over the last few weeks.
We have three carpeted bedrooms upstairs, while downstairs, the kitchen, family room and reception room are all wooden floors.
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During the week, my teenage twins eat almost straight after school, I eat when I get in from work at 7pm, and my husband has dinner an hour later.
The kids then spend the rest of the evening running back and forth to the kitchen eating a vast selection of snacks and leaving nonstop crumbs all over my wooden floors.
My husband and I are then left to brush or vacuum up before bed, or else leave the dog to hoover up the leftovers, and since the vet has said she needs to lose weight, this is not ideal.
It all means that a device we can control remotely while we watch TV sounds perfect!
Unboxing
X10 Pro Omni, £799 £679 from Eufy with code WS24T2351
The X10 came promptly in a large box with no real instructions on how to put it together, but it was pretty simple.
It consists of an unexpectedly large docking station, which is larger than other models like the iRobot Roomba j7+ as it houses two mopping water bins; one for clean water and one for dirty, and a dust bin, as well as the ramp for the robot to reach home.
The first stumbling block happened immediately when I discovered the plug was not a UK one; it was perhaps Chinese (the Eufy is made in China) or American.
By this point, the robot was set up so I decided to cut my losses and buy an adapter plug on Amazon.
I wouldn’t recommend this as it turns out the voltage levels are different, leaving the robot unimpressed. It told me there was an error and to check my voltage.
At this point, I turned it off, packed it all back up and returned it, then waited for the new one to arrive.
Thankfully it’s second time lucky and the new one came with a UK plug.
This time, I was much quicker at unboxing as I knew how it all went together.
Set up
Without further ado, I scanned the QR code on the box to read the instructions, which are pretty easy to follow.
I downloaded the app and within a matter of minutes, the robot was hooked onto my wifi.
After filling the water in the clean water bin to its maximum level, the next step is creating a map of the ground floor, something that sets it apart from more budget options.
The app recommends doing a map first before actually cleaning.
Since I am a novice, I decided to do as recommended. I moved all items on the floor including shoes, my son's gaming chair, the dogs' bowls and beds and stray wires.
My husband remarked that this is a lot of effort but in truth, it's the same effort we would go to for any normal full hoover of the house, which he does every week.
The robot is charged enough on arrival to set off and map the ground floor.
It takes about 20 minutes in all and at the end, I had a map on my phone with each room in a different pastel colour.
X10 Pro Omni, £799 £679 from Eufy with code WS24T2351
At this point, you can create different scenarios — full home daily clean, deep clean and post-meal clean — which you can then start with the touch of a button.
You can also name each room to enable cleaning them individually, which is perfect for me as our front room isn't used that often (other than for my son to game in), and I wanted to be able to get it to clean the kitchen every night after snack time.
Price and availability
The Eufy X10 Pro Omni is £799 on Eufy’s website, making it £250 more than the next level down, the X8 Pro.
However, the X8’s mopping system involves filling the mop facility with water and manually attaching it, then removing it again, so it’s not as slick as the X10, with its 180rpm rotating mops which automatically lift 12mm when they hit carpet to avoid getting the floor wet.
For comparison, the iRobot Roomba J9+ Vacuum and Mop retails at £1249 and while the design is slightly slicker, it isn't £500 worth of slicker!
You can also buy the X10 Pro Omni on Amazon, where you're likely to find discounts during sales events like Prime Day and Black Friday.
Design and build
The docking station for the robot is surprisingly large at 46cm tall, and certainly larger than the Roomba J9+.
The robot itself looks similar to most of the others I have seen online since acquiring my own — like a large black ice hockey puck — apart from the protruding circular knob that sticks out of the top.
This is the navigation sensor that helps it get around the house. Called iPath LIDAR navigation, it even works in the dark.
Eufy claims the AI smart seeing technology means it is capable of detecting over 100 different obstacles, even at night.
And with my messy teens, this is going to come in very handy!
Features and performance
X10 Pro Omni, £799 £679 from Eufy with code WS24T2351
Having named all my downstairs rooms, I opted for a full clean.
On wooden floors, this always involves the X10’s two built-in mops. So before setting off, the robot fills up with water and then manoeuvres onto the floor.
I found the whole thing fascinating and couldn't wait to see if it would do as good a job as our Henry. My husband was sceptical as he didn’t think it would get into the corners.
This is true in certain areas — like under the cupboards in the kitchen — but it does have a brush that sweeps in front of it, moving debris from the corners onto the wider floor area. It is also much better at getting under our cupboards and TV stand than a traditional vacuum.
However, it does struggle with the rugs on my wooden floors and finds it very hard to move from the floor to the rug, leaving it bashing away at the rug and lifting it up on some occasions.
I also find it irritating that I can’t direct it to where I want it to go and find myself becoming irrationally annoyed with not having the control I have with a traditional vacuum.
However, that said, it does a great job of cleaning our floors — including picking up pet hair — and even when they were only mopped two days previously, there is a satisfying amount of dirty water in the dirty water unit.
Eufy says the mops exert 1kg of downward pressure at 180rpm, giving my floors a good clean while the pro-detangle comb makes sure you don’t have to physically remove annoying hair from the brush.
Once the unit returns home, there is a very loud noise as it empties the dust into the 2.5l dust bag, and then low-level noise for around two hours as it dries the mops at 45c to stop them smelling — which is great — but the noise itself is quite annoying.
It is really important to read the instructions thoroughly, something I'm far too impatient for, which is why it took me quite a while to establish how on earth to get the robot to clean upstairs.
For a start, I didn’t know how to map upstairs but I discovered that in the settings there is a multi-map function, which allows me to make new maps for other areas of the house.
X10 Pro Omni, £799 £679 from Eufy with code WS24T2351
I carried the robot upstairs to map out the rooms but once finished, it was unable to find the base station (naturally, as it is downstairs and it can't negotiate stairs by itself).
After a quick online search, I discovered that all robot hoovers require you to move the base station to the floor you are vacuuming. The base weighs 7kg, so this is tricky, especially given that it is also full of water.
I struggled upstairs with it and began a full clean. This time the robot lifted the mops 12mm off the floor and only vacuumed, which is very clever.
Again, it does a really good job, spending a lot of time under our bed where we rarely vacuum. I held my breath when it went to the edge of the bannister — where there is a steep drop down to the stairs below — but it knew its whereabouts and backed off again.
Job done, I manhandled the whole thing back down the stairs again.
I also love that it is really easy to send the robot home at any point during the clean, and you can even go out and leave it to get on with the job as well as scheduling cleans for certain times of the day. One day I take the dog for a walk and come home to a vacuumed and mopped downstairs, which is lovely.
But the day I really fell in love with the X10 was the day after my son’s birthday sleepover. Having one teen boy in the house is bad enough, but with five there are crumbs everywhere, as well as mud from discarded football boots.
The morning they leave, I start the robot and I get on with sorting dishes, putting away sleeping bags and deflating blow-up mattresses. It cut the amount of time it took me to sort the place out by half, and once the X10 headed home, I relaxed on the sofa with a cup of tea. Mission accomplished!
Verdict
The more I use the X10 the more I love it.
It has been hard to get used to someone else (a robot) being in charge of the vacuuming but in reality, it is a great time saver for a full-time working mum.
It has been hard to get used to someone else (a robot) being in charge of the vacuuming but in reality, it is a great time saver for a full-time working mum.
X10 Pro Omni, £799 £679 from Eufy with code WS24T2351
Having never used a robot vacuum before, I had nothing to compare it to and didn’t know what to expect.
This one is really simple to use once you work your way around the app, and is great at picking up the cat and dog hair around my house as well as the endless crumbs from two hungry teens.
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It will certainly replace my broken Dyson, but it's not going to replace my corded Henry yet as it is limited in what it can do. It can’t reach the top of my picture rails, for instance, or help me clean the covers on my sofas to protect them from the pets.
And it only washes the floors with water, rather than any specialist wood cleaner. However, as a time-saving device, it is a little wonder and I am completely converted.